Welcome to Kisansirji India Private Limited (“Kisansirji”, “we”, “us”, or “our”). We operate the website https://kisansirji.com/ (the “Platform”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Platform to purchase agricultural products, register as a vendor, or join our partner program.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our Platform.
A. Personal Information Provided by You
- Customers: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping and billing address, and payment information.
- Vendors/Sellers: If you apply to sell with Kisansirji, we collect your Company Name, Contact Person details, Mobile Number, Email Address, Business Address, GSTIN, and business documents (like brochures or catalogues).
- Partners: If you register for our Partner Program, we collect your full name, email, mobile number, password, and financial details (such as Bank Account or UPI ID) to process commission payouts.
- Customer Support: If you contact us via email, phone, or WhatsApp, we collect the details of your communication.
B. Information Collected Automatically
- Device and Usage Data: We automatically collect certain information when you navigate our site, including your IP address, browser type, device type, operating system, and your browsing behavior (e.g., recently searched items, products viewed, and cart additions).
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your language preferences (English, Hindi, Telugu, etc.), and analyze website traffic.
2. How We Use Your Information
We use the collected information for various business and operational purposes, including:
- To process and fulfill your orders, including delivery and sending order confirmations.
- To process payments securely and facilitate partner commission withdrawals.
- To evaluate and onboard vendors and manage our seller network.
- To provide customer support and respond to your inquiries.
- To personalize your shopping experience and display relevant agricultural products.
- To send promotional communications, newsletters, and updates (you can opt out at any time).
- To improve our Platform, troubleshoot issues, and analyze usage trends.
- To prevent fraudulent transactions, monitor against theft, and protect our users.
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processors, logistics and delivery partners, and hosting providers.
- Vendors (for Customers): If you purchase a product shipped directly from a manufacturer or vendor, we will share your shipping details with them to fulfill your order.
- Legal Compliance: We may disclose your information if required to do so by law, or in response to a valid request by public authorities (e.g., a court or government agency).
- Business Transfers: If Kisansirji is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that business transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or alteration. We use secure payment gateways to process your financial transactions. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access and Update: Review and edit your profile, address book, and contact details by logging into your account.
- Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.
- Delete Account: Request the deletion of your account and personal data by contacting our support team.
- Cookies: You can configure your browser to refuse cookies, though this may limit your ability to use certain features of our Platform.
6. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Grievance Officer & Contact Us
In accordance with the Information Technology Act, 2000, and the rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact us at:
Kisansirji India Private Limited Address: 15-19-46/1, 1st Floor, Old Town, Repalle, Guntur, Andhra Pradesh – 522265, India.
CIN: U01610AP2026PTC123689
Phone & WhatsApp: +91 9059 54 54 66
Email: info@kisansirji.com